UPDATED 1st August 2021

MELBOURNE IS CURRENTLY IN LOCKDOWN COVID-19 RESTRICTIONS

 

Under COVID-19 restrictions in Victoria, Camberwell Sports & Spinal Medicine continues to be an essential service and remains open with strict COVIDsafe procedures in place.

Whilst we are an essential service and open – there are still some restrictions.

Through these restrictions, the clinic has been available for face-to-face appointments for essential care.

 

What is Essential Care?

Under current provisions our Physio, Osteo, and Podiatry team are are available to provide  face to face treatment in circumstances where urgent care is needed and telehealth services are not appropriate.

Urgent and essential care is best summarised as:

  • Where delayed care would result in the escalation of care needs or an increased frequency of treatment.
  • Where an absence of care would result in a significant increase in pain.
  • When you require assessment for a serious injury or may require a referral for further testing or specialist input.
    In situations where delayed rehabilitation will result in deterioration of function or a substantial increase in recovery time.

 

We are unable to continue routine care, but if you are in pain, and if delaying treatment would make matters worse we are here for you. If you’re unsure about an injury and the best way we can help you, please call the clinic on 9889 1078.

Unfortunately, under the current rules, Myotherapy, Remedial Massage, Group Sessions and Pilates cannot be provided.

 

This policy is in line with a Public Health ruling that applies to all practices in the Melbourne metro area.  It is designed to limit unnecessary movement and contact during the COVID-19 crisis.

 

Find more details on the DHHS directive here.

 

Travelling outside of your 5km zone.

 

You can travel outside of your 5km zone for essential medical care.

You can use your SMS text reminder as proof of appointment if you are travelling further than 5km from home for treatment. We will also supply you with a letter of attendance at your appointment.

If you’re unsure about an injury and the best way we can help you, please call the clinic on 9889 1078.

 

We care and we are here for you 

Patient care and exercise rehabilitation remains at the core of what we do and we want to keep you moving to support both your physical and mental health.

We will be working hard to provide programs that support you at home.

CSSM will do our bit to “stop the spread” by:

  • offering Pilates for you at home
  • providing Telehealth appointments
  • offering home visits
  • remaining open for urgent and acute injuries. Allied health is here to support our entire health system and keep the pressure off our GP’s and hospitals.

We understand the need to limit movement in the community and encourage patients with non-urgent care to access our video consultations.

 

Online bookings 

Our online booking portal is available. You’ll notice there is an added step to ensure your face-to-face appointment falls in the urgent and essential category. If you are unsure, please call the clinic and we can work out how we can best treat you.

 

Please do not attend the clinic if:

  • You have been to a high risk country in the past 14 days
  • You have been diagnosed with Coronavirus or had close or casual contact with someone confirmed or suspected to have had the virus in the past 14 days
  • If you are currently displaying flu-like symptoms including:
    • Fever
    • Breathing difficulties such as breathlessness
    • Cough
    • Runny nose
    • Sore throat
    • Fatigue or tiredness

For more information on this please visit the Department of Health (Victoria) information page: https://www.dhhs.vic.gov.au/coronavirus

 

We are Coronavirus Free:
The practice is mindful that there is concern in the public about Coronavirus, particularly in areas frequented by the public.

As a practice we have implemented strategies more than most, when it comes to standard hygiene principles.

 

When you visit the clinic you will notice that:

  • Hand sanitiser is “everywhere” around the clinic.  Please wash you hands for at least 20 seconds on arrival and as often as possible during your time at the clinic.
  • All of our practitioners are well versed in correct hand washing procedures and you will notice them washing their hands constantly.
  • All practitioners will wear masks at all times during patient interactions.  We recommend that patients wear masks at all times whilst unable to maintain social distancing.
  • All staff are temperature checked at the start and throughout their shifts for signs of fever.
  • All of our treatment benches, face cushioning and hard surfaces in our treatment areas are cleaned using disinfectant wipes between each patient.
  • We have extended the scope of our standard cleaning protocols to include disinfecting of handrails, door handles and hard surfaces in reception and common areas throughout the clinic multiple times daily.
  • We have removed some seating from our waiting room to ensure social distancing protocols within the clinic.
  • We have also removed all books and magazines from the practice waiting rooms.

When attending the clinic we ask that you attend alone, or only bring the minimum number of additional people with you (if at all possible).

 

Procedures for patients attending CSSM

  1. Stay at home if unwell

On arrival:

  1. Sanitise your hands.
  2. Checkin using our QR code or fill out our COVID-19 Health Screening form.
  3. Present to reception for temperature testing – all patients returning a temperature of 37.5C or higher will be directed to return home and seek medical advice.
  4. Maintain physical distancing on 1.5m where possible.
  5. Wear a mask.

We thank everyone for their understanding and patience during this time. These are certainly unusual circumstances.  We understand how stressed you feel.  We remain here for you.

We wish everyone continued good health.