Patient Info

Background

The Best in Healthcare.

Camberwell Sports & Spinal Medicine’s mission is to provide the best in healthcare.

Part of this mission is providing the best customer service. Within these pages is the information you need to make the most of CSSM’s services.

Camberwell Sports & Spinal Medicine is a 7 day a week health care facility. Whilst each individual practitioners availability will vary, appointments are available between the following times:

Monday to Friday 7:30am till 8:00pm
Saturday 8:00am till 4:00pm
Sunday 9:00am till 5:00pm

Cancellation Policy

CSSM requires a minimum of 24 hours notice of an appointment cancellation or rescheduling in order for you to avoid a late cancellation fee of $65.00.

Looking for immediate care? Whilst individual practitioner availability does vary, in most instances we should be able to arrange an appointment with one of our practitioners for the same day, certainly within 24 hours. Please phone Camberwell Sports & Spinal Medicine on (03) 9889 1078 or alternatively you can Make an Appointment online

Cancellation Policy

CSSM requires a minimum of 24 hours notice of an appointment cancellation or rescheduling in order for you to avoid a late cancellation fee of $55.00.

Payment is required at the time of the consultation. The clinic accepts cash, cheque, eftpos and credit card (excluding Diners)

HICAPS

Claim your Health Insurance rebate on the spot.

Work Cover

All clinic services are covered by Workcover. A Doctors referral is required.

TAC & Veteran Affairs

OsteopathicPhysio and Podiatry services are covered by the TAC & Veteran Affairs. A doctors referral may be required.

Medicare

Talk to your GP about a possible referral under the Enhanced Primary Care scheme, giving you 5 partially covered treatments for chronic conditions.

While GP’s and specialists seeking the best care for their patients often refer patients to CSSM, for private patients, a referral is not necessary.

For patients claiming their treatment through a third party provider (eg. Medicare, Workcover, TAC or Veteran’s Affairs) a doctor’s referral will be necessary however. Some sports insurers may also require a medical referral.

Importantly, private health insurers (e.g. Medibank, BUPA, NIB) do not require a medical referral.

If you have private health insurance please bring your member card. Further if you have any relevant test results such as x-rays or a letter from your Medical Practitioner bring these with you. For podiatry appointments please bring your sports shoes with you.

When attending your appointment, comfortable clothing is best. You may be required to remove items of clothing for our practitioners to examine and treat you. You will be supplied with a gown if required. If you have any concerns please talk to your practitioner.

Your initial treatment will take around 45-60 minutes. During this initial visit your practitioner will:

  1. Take a thorough History to gain an understanding of your injury
  2. Examine your injury and identify the type, source and cause of symptoms
  3. Diagnose your condition and discuss this with you
  4. Provide hands-on treatment using techniques such as soft tissue massage, stretching, manipulation and modalities like heat and ultrasound
  5. Devise a treatment plan. We involve patients in treatment choices
  6. Educate you about your condition
  7. Follow-up treatments generally last for 30 minutes
Associate PractitionerSenior Practitioner
Initial Consultation or returning patients with a new injury $146.00$168.00
Standard Consultation - up to 30 minutes$116.00$133.00
Long Consultation (2 areas of treatment) - up to 40 minutes$155.00$178.00
Double Consultation (3 areas of treatment) - up to 50 minutes$193.00$223.00
Sunday Surcharge: A 15% surcharge applies to Sunday appointments.
Concession Policy: Current Health Card Card holders receive a 10% discount on CSSM’s standard consultation fees.
Proof of eligibility is required.
Cancellation Policy: CSSM requires a minimum of 24 hours notice of an appointment cancellation or rescheduling in order for you to avoid a late cancellation fee. Follow the link for more information on CSSM's cancellation policy
Associate PractitionerSenior Practitioner
Initial Consultation or returning patients with a new injury $146.00$168.00
Standard Consultation - up to 30 minutes$116.00$133.00
Long Consultation (2 areas of treatment) - up to 40 minutes$155.00$178.00
Double Consultation (3 areas of treatment) - up to 50 minutes$193.00$223.00
Sunday Surcharge: A 15% surcharge applies to Sunday appointments.
Concession Policy: Current Health Card Card holders receive a 10% discount on CSSM’s standard consultation fees.
Cancellation Policy: CSSM requires a minimum of 24 hours notice of an appointment cancellation or rescheduling in order for you to avoid a late cancellation fee. Follow the link for more information on CSSM's cancellation policy
Consultation Fee
Initial Consultation or returning patients with a new injury (60 min appointment)$137.00
Standard Consultation - up to 30 minutes$91.00
Long Consultation (2 areas of treatment) - up to 45 minutes$116.00
Double Consultation (3 areas of treatment) - up to 60 minutes$137.00
Sunday Surcharge: A 15% surcharge applies to Sunday appointments.
Concession Policy: Current Health Card Card holders receive a 10% discount on CSSM’s standard consultation fees.
Proof of eligibility is required.
Cancellation Policy: CSSM requires a minimum of 24 hours notice of an appointment cancellation or rescheduling in order for you to avoid a late cancellation fee. Follow the link for more information on CSSM's cancellation policy
Consultation Fee
Initial Consultation or returning patients with a new injury $137.00
Standard Consultation - up to 30 minutes$91.00
Long Consultation (2 areas of treatment) - up to 45 minutes$116.00
Double Consultation (3 areas of treatment) - up to 60 minutes$137.00
Sunday Surcharge: A 15% surcharge applies to Sunday appointments.
Concession Policy: Current Health Card Card holders receive a 10% discount on CSSM’s standard consultation fees.

Cancellation Policy: CSSM requires a minimum of 24 hours notice of an appointment cancellation or rescheduling in order for you to avoid a late cancellation fee. Follow the link for more information on CSSM's cancellation policy
Associate PractitionerSenior Practitioner
Initial Consultation or returning patients with a new injury $146.00$168.00
Standard Consultation - up to 30 minutes$116.00$133.00
Medi-Pedi$116.00$133.00
Long Consultation (2 areas of treatment) - up to 40 minutes$155.00$178.00
Brief Consultation - Basic Nail and Skin Care$83.00$88.00
Double Consultation (3 areas of treatment) - up to 50 minutes$193.00$223.00
Sunday Surcharge: A 15% surcharge applies to Sunday appointments.
Concession Policy: Current Health Card Card holders receive a 10% discount on CSSM’s standard consultation fees.
Cancellation Policy: CSSM requires a minimum of 24 hours notice of an appointment cancellation or rescheduling in order for you to avoid a late cancellation fee. Follow the link for more information on CSSM's cancellation policy

Clinical Pilates

Clinical Pilates Starter Pack3 x 1 on 1 Private sessions$331Buy Now
Single ClassExpires 1 month after sale date$54Buy now
5 Class PackExpires 2 months after the first visit$248 save $22Buy Now
10 Class PackExpires 4 months after the first visit$424 save $116Buy Now
25 Class packExpires 12 months after the first visit$985 save $365Buy Now
Prices effective 1st July 2023.

PIER - Clinical Exercise

PIER Reformer Starter Pack3 x 1 on 1 Private sessions$311Buy Now
Single ClassExpires 1 month after sale date$62Buy Now
5 Class PackExpires 2 months after the first visit$295 save $15Buy Now
10 Class PackExpires 4 months after the first visit$554 save $66Buy Now
25 Class packExpires 12 months after the first visit$1187 save $363Buy Now
Prices effective 1st Jan 2024.

PilatesFIT

Single ClassExpires 1 month after sale date$34Buy Now
10 Class PackExpires 8 months after the first visit$311- Save $29Buy Now
25 Class PackExpires 10 months after the first visit$712- Save $138Buy Now
50 Class packExpires 15 months after the first visit$1161- Save $539Buy Now

Individual Sessions

Private Clinical Pilates
Private Pilates sessions must be booked through reception

Group Sessions

CSSM has a strict cancellation policy, requiring a minimum of 12 hours notice of an appointment cancellation or rescheduling. Please remember to cancel your class within the appropriate time frame to avoid forfeiting your class credit.

Therapies